TOEIC Philippines’ Policies and Guidelines

• Registration for events is made available three months prior to the event. (See Calendar of Events)

• Changes to bookings will only be accommodated if requested within the time frame provided. Test takers will only be allowed a maximum of two re-bookings of their test and only for test dates when their payment remains to be valid (See policies on Reschedule of Test Date or Refund of Payment)

• Payments are only valid for three months starting from the date of deposit. Payments made should be claimed right after a deposit has been done. In order to avoid forfeiture of payment, your scanned deposit slip (proof of payment) should be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. together with the other requirements no later than the same week when the deposit was done. (See Registration Procedures) or (Refund of Payment)

• Score reports will only be released to the test taker. No representatives will be allowed for pick-up. The test taker should bring an identification card (ID) in order for the score report to be released.

• For test-takers who will be unable to personally pick-up their score report, they should pay for either local or international mailing. (See Table for Test Fees and Other Services) When requesting for mailing, ensure that your mailing address is complete including the postal code. Hopkins International will not be responsible for score reports requested to be sent to undeliverable addresses. For those with undeliverable addresses, you may choose to have your score report sent to the nearest courier service’s branch for pick-up. (See link to courier service’s deliverable areas and branches).

• Score reports will only be kept by the test center within three months from the date of the test. Unclaimed score reports will be destroyed. Test takers claiming for their score reports beyond the three-month period will have to pay for the Additional Score Report fee. (See Table for Test Fees and Other Services)

• Additional score reports may be ordered by test takers so long as their requested test results are still valid. The validity period for the TOEIC tests is two years from the date the test was taken. To order, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and send the following information together with scanned copies of your valid ID and proof of payment:

• Last Name:
• First Name:

• Date of Birth:

• Date of Test:

• Type of TOEIC test:

• Total TOEIC Score:

• Mailing address ( if applicable):

A maximum of three copies may be ordered.
• All testing programs’ websites inform candidates that ETS reserves the right to ensure the security of test content by using metal detectors/wands, and that failure to comply will result in dismissal from the test and forfeiture of test fees.